[Resolved]  ICICI Bank — Credit card joining charges

Address:Thane, Maharashtra

As per your statement I have seen the joining fees as well as service tax are reflecting in statment, but I had already informed to you through mail that your person told me cell no [protected] that no any charges will be charged for this new card regarding I was already emaild to your confirmation mail, please check hence kindly withdraw the all charges if not kindly closed the card because till I have not got the pin also.

As you e-statement I have seen you have charged me joining fees for the new issue of new credit card, but I was already emailed to you if no charges will be charged than issue me, your representetive also not responding today when am calling on [protected], hence kindly withdraw the all joining charges which was included in may e-statement otherwise the same card is teated as cancelled I also not got the pin of new card only old card to be continue.
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Mar 31, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ycxu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Icici bang wrongly credited my account without any information and also credited
I have not been receiving my statements regularly. i have provided my office address but no change. i also request you to update my email address for sending e statement.

lion.[protected]@gmail.com

thanking you

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