ICICI Bank — Credit card monthly statement sent to different people other than the card holder | |||
I asked the Icici bank credit card monthly statement shall be sent my house address, but they are sending and delivering to different person other than the card holder that is mine. They sending this through speed mail courier services, but they are sending the sms for having delivered the statement to some other person other than me. This is the second time that is my son, s case also the same. When he forced them to send the courier through different courier services ( Blue dart)) then it is delivered to the correct address. which seems/looks that speed mail courier services are involved in some sort of fraud dealings, it could be from insiders of ICICI bank is also possible. If I lost the personal data by fraudulent methods is a serious offence and i may be put irreparable hardships and loss. I am planning to lodge the police complaints shortly. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a32aon) in the subject line.
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ICICI Bank Customer Service Team