[Resolved]  ICICI Bank — credit card payment transaction failed after deducting from my account

Address:Ernakulam, Kerala, 682030

Hi,

I made a payment of rs 2225 for my icici credit card bill through internet banking from sbi online payment portal. The amount is deducted from my account but the transaction status in the icici site showing failed.

Reference number for the transaction is : lsbi[protected]igadabgyz2
Date : 01-mar-2018
Amount : 2225

Please kindly look into this and revert me asap

Mail: letterbox. Arunkumar.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Apr 1, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2018
ICICI Bank Customer Care's response
Dear Arunkumar K Vijayan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi,
I have done transaction about 10000 on 19 Feb 2018 at global hospital, due to some reasons it got cancelled but money has not been refunded into my account.please find the attachments and do the needful

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2043
    Resolved
    14250
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information