[Resolved] ICICI Bank Credit Card — Unauthorised credit card charges | |||||
I have been holding icici bank master credit card bearing no.[protected]. I had received the statement for the month of july 2016 with due date as 15/8/2016 and accordingly i made entire payment on 18/8/2016 from corporation bank using net banking. It is very astonishing that even after receiving full payment on 18/8/2016 bank imposed a late penalty of rs.600/- and service tax rs.90/-. And also on 28/8/2016 bank imposed interest of rs.659.80/- and service tax rs.98.97/-. Despite there being rbi circular that bank cannot impose any penalty if the payment is made within three days of the past dues. Its astonishing that your officers are not aware about the circular and harassing the customers. I may be rfeunded all unauthorised charges by bank. Was this information helpful? | |||||
Nov 12, 2016 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 12, 2016 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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