[Resolved] ICICI Bank — Credit & debit card misuse. | |||
Dear sir, I got a call from icici customer call[protected] pankaj) at 12.15pm (17.11.2016). He told me we saw the transaction details posted in consumer complaint, (15 days back someone misused my credit card & transaction made of rs.19500). So we are return back to you the amount in your account. So we want to confirm your debit card & credit card number (16 digit). So i given the number after it debited rs.12000 from debit card & rs.14000 from credit card. After i blocked the debit card & credit card. And i gave the complaint in icici bank. They didn't helped me to find that transaction. Because that is not a icici customer care number (Incoming call only not outgoing calls) Amount transferred to paytm (Rs 14000) & one97 comm (Paytm - rs 12000) Kindly give the transaction details (Name, contact no. & email id) (I got the paytm transfer details - rs. 12000) Credit card no. [protected] reference no. 961611 dated 17.11.2016 (Rs. 14000) Dedit card no. [protected] transaction id : s99635746. Dated 17.11.2016 (One97 comm - paytm - rs.12000) As of now he debited rs. 37000 in my icici cards. Kindly help me to get back the amount / suggest how to get back the amount. I submitted the ddf to bank. (Icici bank & scb). In scb cancelled the transaction & returned back the amount to my account. But no action from icici bank. Regards S. Sadeeshkumar [protected] Was this information helpful? | |||
Jan 2, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 02, 2016 ICICI Bank Customer Care's response Hi, We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns. Regards, ICICI Bank Customer Service Team | |||
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