[Resolved]  ICICI Bank — deactivate one assist service

Date of incident : 3rd feb 2018

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

Make sure to deactivate this plan asap, if not.. I will no more with icici bank
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Mar 9, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Feb 01, 2019
Updated by Punaramrar
Please resolve it's complain fast... I have received emails from one assist in mails your next installment of one assist for tomorrow.. 2nd Feb 2019
Verified Support
Feb 02, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5nbhw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear Customer,

We're sorry for the unpleasant experience you had. To assist you further, Request you to share your registered mobile number and membership ID details on ([protected]@oneassist.in).

Regards,

Devendra,

OneAssist, Social Media Team.

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