[Resolved] ICICI Bank — Debit card not received on time

SanjayDalvadi

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 380004
Website:	www.icicibank.com

Hi,

I am applying for coral debit card and also paid charge of rs. 500/- for that.

I got confirmed message and mail from bank about it.
Also got message that "dear customer, debit card for acc xx5529 has been sent by blue dart courier, awb [protected] to ahmedabad-shahibaug branch on 10-nov-2016.",

But, i have not get my debit card.

Please help to get it soon.

I don't know why it is too late?

Thanks,
Sanjay kachhetiya

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Dec 15, 2016

Complaint marked as Resolved

Hi, Now after lots of complains against ICICI bank finally I got my card. Thanks, Sanjay

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Nov 29, 2016

ICICI Bank Customer Care's response Dear Customer(SanjayDalvadi),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3p5ki) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Nov 29, 2016

Updated by SanjayDalvadi Respected Sir/Mam,

Here I want to inform you I sent you mail as per your response and also want to tell you I call on HELP line no[protected] and[protected] on 28/11/2016 before doing this complaint but it just give me waiting and nothing else.

So I took this step.

Feel free to ask any query.

Again I request you to do it as soon as possible.

Thanks,
Sanjay ([protected])

Dec 01, 2016

Updated by SanjayDalvadi Hello Good Afternoon,

@Consumer Complaint & @ICICI Bank

To day I got call from : +91 [protected] from ICICI bank officer regarding my Coral Debit card at 12:07pm on my ICICI bank registered mobile number.

I go there ask about my Coral Debit card but they have not provide it to me after showing my Verified ID proof and copy of that ID Proof also.

Either send it to my office address immediately or take it return and return my payment.

Because,
I have complain for your officer and Deputy Branch manager and Branch manager, Shahibaug-Ahmedabad .
This is not fair after 21 days I am without Coral Debit Card for which I paid money.

I dont like this service.

Feel free to ask any query.

Thanks,
Sanjay Kachhetiya

Dec 01, 2016

Updated by SanjayDalvadi Hi Good Evening,

To day at 6:22 PM,
I got message from VK-ICICI that, "Dear customer, Debit Card for Acct XX5529 has been delivered to Ahmedabad-Shahibaug Branch on 01-DEC-16. Pls visit Branch with valid ID proof and collect it within 3 wkg days."

As above I clearly said to you either send my debit card to my office address or return my payment of Rs. 500 + charge taken by you for coral debit card.

Because I don't want to go your branch.
If you are not able to send it to me on my address then keep it with you.

Thanks,
Sanjay

Dec 05, 2016

Updated by SanjayDalvadi Hi

May I know please why my complain is not resolved?

Thanks,
Sanjay Kachhetiya