[Resolved]  ICICI Bank — Deduction my account balance

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.icicibank.com

Hello,
My name is manish rai i am holder of saving account with indusind bank with a saving account no[protected] and my home branch is noida sector-18.I am writing this email in great disappointment, i would like to share my bad experience of banking with indusind. I am a salaried person working with pvt. Organization in delhi and trying to cope up with life by earning my livelyhood, i have my family in bihar who is totally dependent on me and my salary. With a great agony i would like to bring an instant to your kind notice. I would like to share that i am earning 16k per month and staying alone in delhi to full fill my family requirements. On a pleasant day of december when i got my salary on 7th december i was in bad need of money so the other day i thought of withdrawing money and planned to send it to my family in bihar.
So, i went to icici atm near 12/22 noida to withdraw amount of rs 4000 at around 9 dec 5:39 pm, but i was shocked to notice that the amount trying to withdraw did not come out of the machine after that i tried contacting the guard at the same atm but he was of no help and directed me to my home branch of indusind bank. I would like to bring it kind notice that it's been more than 2 months i am traveling here branch to branch desk to desk but did not get any remedy of my pain and loss. I have been in touch with my branch manager but he is also reluctant and seems in no mood to help, and induslnd officer is saying that icici bank is not giving cctv footage
I also got in touch with icici bank but for them i am not their customer so they re-directed me to indusind again. You can understand for a person how is earning 16k per month a transaction of rs 4000 is a big amount with that loss i am being mentally and physically harassed on day to day bases.
So, this is my last hope and resort to write this email to all the big position holders of reserve bank of india
So i here by request and please of resolution of my matter as soon as possible or else i will have to take this matter to the honorable jurisdiction of india.
If you any question me and my number is [protected]
I am waiting to your positive response
Thanking you in anticipation
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information