[Resolved]  ICICI Bank — Deduction of 345

Address:Sirsa, Haryana, 125104

My account is debited with ₹ 345 on 26/8/16.(as annual charges) on account of my money manager service. I haven't subscribed any such service and I had no intimidation about d deduction.
Plz refund my amount and take care in future not to deduct any amount like this..
Thanks
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2016
Complaint marked as Resolved 
Verified Support
Sep 02, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3grfv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Complaint for cheque book and debit card icici not update my address on blue dart curier for Shipment pleas sent my address on blue dart curier my name is pramod Maurya awb[protected]
I have salary account Since June 2011 in ICICI Bank, I never activated any paid service like Money Manager, but every month Bank deduct Rs.28.75 from my salary account.

I ask to customer care they said this is charges for Money Manager

I really do not know what is Money Manager, I never activate this nor use ever.
I cant use it because I don't have that service... today I notice that ICICI website show me this popup to subscribe to Money Manager--- Means I am not subscriber till yet -
See attachment

Even customer care executive cant tell me when I activate this service, as he said they don't have data available to check.

I requested for money back, which is clearly theft from my account.

I know ICICI Bank has too many rich client who never care for small charges like this, actually they dont have time to see what bank charging them... but still ICICI Bank must be HONEST
ICICI Bank Customer Care's response, Sep 8, 2016
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3grfv_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information