[Resolved] ICICI Bank — deduction of mab charges without notifying

Ayush Bhatter

Address:	#1113, 10th main, 2nd Cross, Munneshwara block, Srinagar, Bangalore 560050, 560050
Website:	www.icicibank.com

I wanted to open an account in icici bank as it's services were good. So when i went to bank, one of executive told for opening account you need to have your parents accounts in the same branch and even the executive convinced me to open my mom account. So i opened 2 account. I was using my account regularly and my mom account rarely. Later after few months when i visit bank to enter passbook. There i come to know that icici bank has debited around 4000 from my account as mab charges. When i asked the bank people to credit back the amount, they replied in a rude way and told it's not possible.
I request you to kindly reverse back the charges debited from my account that to without notifying.
Name :- seema bhatter
Mail i'd :- [protected]@gmail.com
Branch : hanumanthnagar branch, bangalore

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May 13, 2020

Complaint marked as Resolved

After speaking hours, I just got half the money back. Rest was taken by ICICI Bank which around 2k . People usually keep money in bank for safety, but keeping money in ICICI Bank is a heavy risk, you never know when the bank has deduction money from your account without even notifying.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 21, 2020

Updated by Ayush Bhatter There was deduction of around 5k and I got 1500 back that too after speaking for more than 2 hours. If this is the service customer are provided, then I prefer no use of opening accounts in private bank, specifically ICICI bank