[Resolved] ICICI Bank — deduction of rs 5661.48 from savings account

jonys

from Kolhapur, Maharashtra

Address:

Pune, Maharashtra

My account no[protected] has been debited with Rs 5661.48 in the month of june, july and august for ecs return charges, i have visited icici bank but they are not helping me out, i have been victim of icici bank, customer care says contact your home branch bank says contact customer care from last month i am facing this issue, Please refund my money because i have been gone through ankle surgery and dont have any fixed income and RS5600 is equal to my home rent, Kindly look into this and begging you to refund the money in tough economy.

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Oct 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sep 15, 2018

Updated by jonys Your representative is not helping to refund money they are just sending me the copy paste emails they sent me earlier and they have mentioned icici customer care have forget to update me that they can refund only partial amount not full amount then what is my mistake in this i have gone through surgery 5600 is a big amount for me now, please refund me the amount as per my communication with justdial they have mention that they have not presented ecs this much times bank has deducted ecs for different amounts many times and they have deducted charges, please refund me the amount.I am not fixed income monthly and have gone through surgey with k wire, please refund the amount.

Sep 21, 2018

Updated by jonys I am not getting any resolution from your icici bank, please help me in getting my refund as 5600 is the big amount for me.