[Resolved]  ICICI Bank — Deduction of smab charges from bank account

Address:New Delhi, Delhi, 1100033
Website:ICICIbank.com

ICICI Team,

Please help to resolve the problem of SMAB Chgs being deducted from the accounts of your loyal customers. It's so irritating that a brand like yours is losing it's market value due to such issues. My account number[protected]which being a salary account is a zero balance account) has been debited multiple times in the current financial year[protected] multiple times. My account has been debited by Rs. 3047.79 without any intimation to me. There has been no email, no message, no postal information as regards to any changes in the bank policies and the charges have been debited without any intimation. Repeated calls to your call center have been not been helpful. Please reverse the entries and refund my hard earned money.

Regards,
Prashant Jain
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Jain Sir,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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