[Resolved] ICICI Bank — Deduction of SMAB charges without informing about the change | |||
Hi, I am having bank account in ICICI Alwar branch & my account no. is[protected]. My Email ID is : [protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by MAB charges S tax 33.00 + 376.23 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Vikul Gupta Was this information helpful? | |||
Apr 28, 2016 Complaint marked as Resolved done ICICI Bank customer support has been notified about the posted complaint. | |||
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