[Resolved]  ICICI Bank — delay in reversal of wrong imps number

I wish to inform that my friend the customer of bank of india - malad west branch-
A/c name: mr. Noorjahan hyder khadim
A/c no: [protected]
Bank: bank of india
Branch name: malad branch
Ifsc code: bkid0000031
Has erroneously sent rs.5, 000
To a wrong a/c :[protected]Wrong a/c of icici) on 28th december 2018 and
The correct a/c number is[protected]Correct a/c) which supposed to come on my icici account.
My details are mentioned below:-
Name: sanjay r sharma
With icici bank – branch name: mindspace link road branch
Ifsc code: icic0000388
My friend mr. Khadim have submitted idemnity form and written application to his branch bank of india and same they have forwarded to icici bank imps team still there is no response from icici bank.
Imps t ref no.
Imps/[protected]/as riyaz hyder on 28.12.2018 for rs. 5000/-in lieu of payment to a/c no.[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 16, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
ICICI Bank Customer Care's response
Dear Customer (sanjayshrm19),

We regret any inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information