[Resolved]  ICICI Bank — delivery of credit card in wrong hands by blue dart courier

Address:

Mumbai City, Maharashtra

My credit card is going to expire in aug 2017 so automatically it's sent by icici mumbai ho to my old address in ahmedabad as renewed icici credit card. I have called customer care many times and they assured that it will not be delivered to any one because it will be delivered in card owner hands only that too after looking at valid id proof.
But on 31st july 2017 again i called customer care and they said it's delivered to some yuvraj.

Please let me know how is this possible.
How delivery boy delivered it to anyone to whom i don't know and without valid id proof how it was delivered.

Even i wrote reuesr mail to [protected]@bluedart.com on 21st july 2017 for not to deliver this below mentioned courier but instead of this they delivered it.

Please take suitable action against blue dart because it's a very critical metter6and can't be ignored.

Please note the courier details :

Name : parampal

Blue dart courier awb. No [protected] from mumbai to ahmedabad dated 20 july 2017.

Delivery date : 31st july 2017

Delivered to : yuvraj (I don't know this person)

Regards,
Parampal
[protected]