[Resolved]  ICICI Bank — Demat account charge (Fraud)

Address:Bangalore, Karnataka, 560066

I have a salary account[protected] with your bank and there is a debit of INR 575.[protected] DP CHGS TILL JUL-16) from my account due to Demat Account Charges.I don't have any demat account in your bank and at the time of opening my bank account i clearly told the person that i don't want any demat account .So why is this debit done.
I called your phone banking customer care, and they didn't solve my problem.They told me to visit the branch.Why the hell will i visit to your branch.During account opening process you people come to our house and do the work whatever needed and now when you are debiting my money without proper reason you are asking for branch visit.Is this the kind of service you are providing.If this is so then i don't want my account in your bank.
If you are not going to solve this problem then forward me the details of your senior management people whom i can talk and at the end i will withdraw my account from your bank.
I just want my money back to my account the way you people debited and please NOTE that i don't have that much time to visit any of your branch.
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Oct 9, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Sep 02, 2016
revant ran's response
Plz
Verified Support
Sep 08, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team.
Complaint comments 

Comments

A few months ago i made a payment on freecharge but when next time i do so my card was blocked for online transactions and still not workin . what should i do now?
Your bank not provided solvency letter to my firm.a/c no.[protected].
Branch manager misbehaviour with me
Pls solve problem immediately. Otherwise I close a/c immediately.
ICICI Bank Customer Care's response, Sep 9, 2016
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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