ICICI Bank — disbursal of credit card and invalid charges without my consent

Address:Pune, Maharashtra

Recently icici has launched amazon pay icici credit card. I tried to inquire about it. And when being contacted to opt for the credit card, i denied it completely. But without my concent bank has sent the credit card to my address, which i declined to accept. When i checked my bank account, credit card was already added and had a bill amount of rs 960 odd. Turns out card was added in my account amazon account as well without my concent. Some serious issue in india where can access all your infomritons without your concent. I am thinking of closing my icci account after this cheat.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (964175) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Nov 21, 2019
Updated by Sandeep4362
what is this email id([protected]@icicibank.com), that is not reachable. what ever is your concern ask here. will update you.
Complaint comments 

Comments

Mistakenly entered wrong grid entries and the grid/ debit card was locked though able to log in. Today being 4th Sat, unable to get in touch with any Customer Care / even from the toll free num. How to self resolve the issue via Insta iBizz.??? Trying to reach Customer Care thru toll free from morning in vain.
ICICI Bank Customer Care's response, Oct 31, 2019
Verified Support
Dear Srinath Dhanekula,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (964175_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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