[Resolved]  ICICI Bank — Disputed amount.

Address:Bangalore, Karnataka, 560098
Website:icicibank.com

It's been 2 years my card was used online in brazil from a hacker and ICICI bank customer care guys said they would take care of it.
I have sent mail to ICICI bank several times and every time i get a call from different person and i had to send datails again and again.
I am fed up with these things and left as it is.
and now they are telling I have to pay settlement amount!!
I had cleared the last swiped bill from my side and why should i pay disputed amount?
And once customer care guy was telling, It would affect my CIBIL rate if i don't pay settlement amount.

Please let me know what shall i do now?
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Jan 13, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2016
ICICI Bank Customer Care's response
Dear Mr. Chaluva,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3qwor) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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