[Resolved] Icici Bank — does not have all the list of cities in online banking to update the address
VeVenuGadu on Mar 4, 2019
We cannot see all the city names in icici bank online banking to update the address... As we do not have an option to update the address... I have sent an email to icic customer care to update the address along with the scanned signed copy of my aadhaar copy... And the stupid customer care has detailed me the navigation steps on how to update the address in online banking... Please get the complete list of cities populated or please give an option to type in the city name.
Complaint marked as Resolved Apr 7, 2019
[Mar 05, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified SupportICICI Bank Customer Care's response, Mar 05, 2019
Dear Customer (VenuGadu),
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5pw0p) in the subject line of your email. Our official will assist you.
ICICI Bank Customer Service Team
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