[Resolved]  ICICI Bank — Double standard

Address:Agra, Uttar Pradesh, 225050

My name is Rohit kumar form Fatehabad Haryana. I was gold appraiser in ICICI bank Fatehabad branch form April 2015 till Nov 2015. My Appraiser id is IBOX 169582.

At time of joining, Bank Gold team told me to deposit 25000 INR FD as security and i will get as income 250 INR per check of 1 lac value Gold. There do not inform any other condition when I asked again.

After some months of joining, I got the information about Gold auction and want to participate in gold auction. So I consulted with gold team of bank. They told me to resign from gold appraiser position for participating in gold auction. Before resigning, I confirmed form Arun Sonkar (Gold auction team member) for participation. He told the same and take NOC (all packets are clear) form bank. Then I resigned and take NOC from bank. It has been submitted to Yashu Sharma (Gold auction organiser). However Yashu told me that I cannot participate in Gold auction as it is bank policy.

My issue regarding this:

1. Gold auction is online event, so there should not be issue to participate a particular person. Anyone can participate.

2. I resigned from gold appraise position as per guidance of bank and auction team. Central team issued NOC as per discussion. If there is bank policy, so they should not issue the NOC for gold auction.

3. When I asked for written proof that there is mentioned anywhere for not participate guidelines. They do not provide me. I asked for my signed document, they also refused.


Kindly take strict action against these issues and the person, who misguided me.

Contacted that persons:

1. Yashu Sharma

2. Arun Sonkar

3. Manider Bashin

4. Anadi Trivedi (refused to talk)

As I resigned 4 months ago, so kindly allow me to participate in auction. I wrote many mails to many team members, however I do not get any solution. So help me in this.

Solution that I want:

1. Unblock my PAN card form blacklist of gold apprise.

2. Allow me in participate in gold auction as it is my right.

Thanks in advance and regards,

Rohit Kumar

M: [protected]


No contact by central team . n take disizin
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information