[Resolved] ICICI Bank — eazy pay gateway payment failed and amount deducted from bank

Deepank Mehta

from Delhi, Delhi

Address:

Delhi, New Delhi, Delhi, 110085

Hi there,

My concern is i made a payment to du sol on 6th september 2019 the payment was deducted from by icici bank account but the screen showed an error and no payment was received to du.

I also called icici customer care but they did not know about this so were not able to help me and also i was not able to find the eazypay customer care support so were not able to contact them and i want this to be resolved at the earliest as payment is due and i have to make the payment.

Please resolve this at the earliest.

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Oct 12, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 07, 2019

Updated by Deepank Mehta Also i will be sharing be my contact details to bank executives only so please email me the update - [protected]@gmail.com

Verified Support

Sep 08, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (782616) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team