[Resolved]  ICICI Bank — eazypay- amount debited but end as technical failure

Address:Mumbai City, Maharashtra

Dear Sir,

I have made following payment to R Mhate via eazypay, amount debited from my account but shown a notice ' unable to process your payment due to technical failure and not credited to beneficiary account till 14/08/2017:

Transaction 1
Date 12/08/2017
Eazypay reference ID [protected]
Amount RS. 2450/-

Transaction 2
Date 12/08/2017
Eazypay reference ID [protected]
Amount RS. 2450/-

You are requested to kindly let me know the status or refund my money.

Thanks
Was this information helpful?
No (0)
Yes (0)
Sep 16, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Aug 15, 2017
Updated by Dilipjha80
I got message from id Rahulkumar112421 as please contact us [protected] happy to helping you to resolve your problem, I'm communicated on same no, he asked me Credit card details for refunding my money and spent RS.4900 on my hdfc Credit card, I received message as RS. 4900 was spent on ur hdfc Credit on[protected], 13:50:40 at payZapp.

Pls do the needful.
Verified Support
Aug 16, 2017
ICICI Bank Customer Care's response
Dear Customer, (Dilipjha80)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dztd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2046
    Resolved
    14247
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information