[Resolved]  ICICI Bank — Ecs charges charged in covid 19 situation

Address:Panipat main branch

Dear team

Our query is that i have contact with branch.
But no positive response from your team.
In my bank account - ecs charges has been charged multiple times. It is because of bajaj finance who represents it but bank should not charge its multiple times. As i am facing difficulty of financial condition in this covd 19. As my salary is not credited at correct time. I know its my fault but i am old customer of your bank. Please refund this time the ecs charges amount and it will not repeat again.

Please do the needful as soon as possible.

I am marking you mail. I hope you understand the situation otherwise i have to go with rbi.

Bank account details[protected]
Name - shabana
Mobile no-[protected], [protected]
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0qfx7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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