ICICI Bank — ecs charges deduction issue

Hi team,

I had checked my icici account, ecs charges 590 rs. Was deducted from my account with icici bank (Account no:[protected]. I had applied for moretorium against the loan emi under the idfc firts bank (Capital first). Again, i got the alert of ecs return and definately i would be charges in form of ecs. During the moretorium, no ecs, no panelty should not be charged on my account.

I did call cutomer care and met with both bank branch (Icici & idfc) but i did not get the solution. I am very helpless and frustating.

This is very irritating on lockdown period in country as directed by pmo.

This amount is wrongly deducted by icici bank. Please help me to refund and wavie off of ecs return charges.

I have attached some sanapshot.

Name - jitendra kumar shukla
Account no:[protected]