ICICI Bank — ECS Debit on forged signature | |||
This is with reference to my SB A/C No. maintained at ICICI Bank's Shalimar Garden Sahibabad, Ghaziabad Branch. I would like to bring to your notice that on 7th April 2016, my savings account account got debited by Rs.11952/- to Club Mahindra. I did not gave any ECS instruction to my bank with regard to this transaction. When I approached the branch I was told that this as per my ECS instructions. When I asked the branch to produce that ECS form, to my surprise they showed me an ECS form on which the signatures were the forged signatures. And more to my surprise, ICICI Bank's central processing center at Mumbai has debited my account without verifying the signatures. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank Customer Service Team