[Resolved]  ICICI Bank — ecs deducted twice

Address:201301

Hi,
I have a loan from IDFC Bank and repayment mode is auto debit from my ICICI bank account on 5th of every month.
This month unfortunately my account was unable to maintain sufficient balance required for auto debit on the above said that. And the ECS return cost me Rs.413. I paid the EMI on very next day But my account showing two transaction for ECS return. My account was charged twice for ECS return.
I request you to please revert the amount charged for double ECS return.
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (676985) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Aug 10, 2019
Updated by saiffirst
Hi,

I've sent a mail with detail to [protected]@icicibank.com

Thanks
Complaint comments 

Comments

Dear Sir,

This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.

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