[Resolved] ICICI Bank — ECS Return Charges Fraud | |
Hi I do not understand why ECS Charges has been deducted from my account on 16th of Sep for Rs590 even though i was having sufficient balance to pay out the EMI for Loan from Central Bank of India which is due on every 17th of the Month This is totally unacceptable and i want the money to be reverted back. I am available on my Capetown number only Regards Shwapnel Ghiria Capetown, South Africa +[protected] Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 02, 2020 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a14guk) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Customer care is saying that LIC has tried to deduct amount those many time(which ICICI Bank is calling as hits). So those many times they have deducted Rs.590/- from my account and no intimation was given. Even for Rs.10/- deduction from my account, I will get notification. But for this Rs.590/- deductions, ICICI Bank suppressed notifications. I don't understand this logic and their intention.
Someone is trying those many hits, and ICICI Bank is deducting those many Rs.590/-. This is totally not acceptable. When I asked Customer care about this, they are saying that, they cannot reverse it as this is correct.
For me this looks very bad and I lost Rs.6490/- which is very painful even after holding ICICI Bank savings account for the past 14 years.
I said Customer care that, I am not feeling happy to hold ICICI Bank saving account. Then they replied "We respect your decision Sir". I was totally shocked that they don't respect valuable customer and they don't care if I close saving account with them.
I WANT MY MONEY BACK... I WANT MY MONEY BACK... I WANT MY MONEY BACK