[Resolved] ICICI Bank — ecs returns/bounce

anuabhi

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hello,
I have an emi (Rs.2660/-) on 21 of every month and i have deposited rs.2700/- on 21/02/2018 at 10 am and on 22/2/2018 i got a message that my ecs has been bounced and rs.413/- has been debited from my account. I would like to know why ecs has been returned even if i have sufficient balance in my account and why rs.413/- has been debited. And i hope this will not be effected on my cibil score.

Please suggest!!

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Mar 28, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2018

ICICI Bank Customer Care's response Dear Anuabhi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4sovo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team