[Resolved] ICICI Bank — Excess loan amount not refund (Claim settlement) | |||
Dear sir/mam, We enjoy a loan a/c no. Ladel[protected] with icici bank ltd. Due to said vehicle was stolen in last year & insurance co. Refund us claim settlement amount of rs. 963200/- & transfer this in above loan a/c no. We apply for loan close & excess balance refund request at your videocon tower, jhandewalan delhi loan branch but the said branch not issued us refund until we have not deposit confirmation letter issue by insurance co. While we also deposit the payment advise of said amount with request letter. Your officials create a unnecessary harassment in this case while all the documents are completed. So we hereby request you to please refund us our excess balance immediate. Was this information helpful? | |||
Jul 25, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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