ICICI Bank — Extra amount transacted from my credit cards by merchant and ICICI BANK not helping at all

Address:

Meerut, Uttar Pradesh, 250002

Sir on 27/Dec/2015 I purchased a led tv which was of 62000 rs (as per invoice) and I made a payment by creditcards so the merchant charged rs 1500 extra (2.35% of 62000) as swiping charges or rental fees of edp machine which is to be bear by the merchant and as per RBI guidelines and his agreement with bank the merchant can not charge any extra cost beyond invoice billing amount but he took 2.35% charges extra from us. So invoice is of rs 62000 and transaction receipts are of 63500. And the concerned ICICI BANK (to whom cards belong) is not filing "charge back" for raising dispute and AXIS BANK (to whom merchant belongs) is also said that matter can be resolved if ICICI BANK raise a chargeback and I can show this mail of axis bank but icici bank is showing no interest in resolving this inspite of giving proofs to them against merchant. I didn't expected such carelessness from ICICI BANK. Merchant name- TANYA ELECTRONICS, MEERUT