[Resolved] ICICI Bank — extra payment is not refund | |||
An amount of rs 1399 was debited from my icici credit card (Xxxxxx8007) by one-assist service without my consent. Since i am not aware of this, i immediately blocked my credit card and cancelled my one-assist service, after that one assist refunded my debited amount in my blocked credit card, but bill is generated for my credit card. Again 100 rs for minimum balance is autodebit from my icici account. Since bill is generated for card, so i paid the credit card bill in full of rs 1399. So how can i get my extra amount back since 1- one-assist refund my debited rs 1399. 2- rs 100 is autodebited from my account. 3- i paid credit card bill in full of rs 1399. Currently icici credit card is blocked and i am not holding any icici credit card. Was this information helpful? | |||
Dec 21, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 19, 2019 ICICI Bank Customer Care's response Dear Rachit Gaikwad, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00p9p) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
 2 Comments | |||
Comments
ICICI Bank without my permission RS.1899 deducted my account[protected] .so I don't want benefits at all.so kindly I request refund my amount shortly.otherwise I discontinue my account
Branch: RK salai mylapore chennai-04
Branch: RK salai mylapore chennai-04
Karthick Haridoss's reply, Nov 13, 2019
Rs1899 deducted my account without my permission...so I kindly request you refund my amount shortly
ICICI Bank Customer Care's response, Nov 21, 2019
Verified Support
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a00p9p_001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a00p9p_001) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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can you please explain me how can you debit 392 rs amount from my account directly as ecsrtnchg charges without any information . i did not received any message from icici bank . how can you do this . i want my money return as soon as possible.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a00p9p_01) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team