[Resolved]  ICICI Bank — failure of transaction in ezpay but money debited

This is regarding failure of transaction on march 26 2020. The transaction failed but money was debited from my sbi account. The details of above transaction as recieved from sbi-
(Thank you for using your sbi debit card 510xx4030 for a purchase worth rs15250.0 on pos [protected] at eazypay triumphant ins txn# 886174. If not done by you, forward this email from email id registered with sbi to [protected]@sbi.co.in to block your card. You may also call[protected]
)
Please help me in getting the refund back.
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May 7, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0efdg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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