[Resolved]  ICICI Bank — forcefully credited loan in my account

Address:Lucknow, Uttar Pradesh, 226002

I have requested for a personal loan by sending an email to vivek on 13th feb'18 and had asked him to process my loan after 15th of feb'18. He had assured me that this will be done within 2 days, but i did not receive any reply by him or any icici agent. The loan account number is lpluc[protected]. These people (Amit, vivek and yogesh) give reasons that ifscode of your account is not activated so it is taking delay. I am unable to understand why these people are forcefully giving me loan when i have asked for cancellation.

So, i managed the amount from other sources and had send him a mail on 8th feb'18 to cancel my loan request. But, today morning i had received a message stating that - "hello! The cheque for rs. 153178 is deposited in your a/c no 38308466 and same has been presented for clearing on[protected]. For status, sms chqstatus to 5676782."

I have attached the screenshot of whatsapp messages send to amit, vivek and yogesh of icici.

1. Amit khare: [protected]
2. Vivek srivastava: [protected]
3. Yogesh: [protected]
+4 photos
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Apr 3, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2018
ICICI Bank Customer Care's response
Dear JaiPrakashPrasad,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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