[Resolved]  ICICI Bank — forex exchange rate : they have lower rate what they committed at point of transaction

Hi

When i was transacted the conversion is 71.92 they committed in their website

Money2 india. But actually they disbursed 71.11 only.

Even still it is showing in the money to india website 71.92 rare disbursed

I did 10k usd i lost 9000 inr, even in their terms & conditions funds transferred from local bank (Bofa) to their correspondent bank (Bank of newyork) within the next day.

Thanks

Sudhakar
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Oct 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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