[Resolved]  ICICI Bank — Fraud Call From ICICI Bank Credit Card

Address:Mumbai City, Maharashtra

Sir/madam, I got a fraud call from [protected] Or [protected] this Phone Number on 16th May, 2015 where they told me that ICICI Bank is closing their reward program and the rewards will be credited in your account as cash. They already have my credit card details and they said that they've started the registering process and one OTP has been sent to you on you registered mobile number. I've told them that I will not tell them the OTP on phone so they said that we will call you back. Again they called up and said that they are transffering the call to IVR and I've entered the details on IVR only. Immediately after this I called up ICICI Bank and asked for these type of conversion happening or not and they said that nothing is happening like these and I've immediately blocked the card but till that time they've alrerdy done the transaction of Rs. 6500/- on Airtel. They've tried to do more but due to the card blocked the same is declined. The call is from delhi Or Banglore and now its switched off. I request you to please help me to get my money back from this fraud person. Thanks & regards, Amit Vora [protected]/[protected] Mumbai
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Vora

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details incase you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

Regards,
ICICI Bank Customer Service Team

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