[Resolved] ICICI Bank — fraud charges no support fraud bank

Paljeet Singh

from Muzaffarnagar, Uttar Pradesh

Address:	New Delhi, Delhi
Website:	www.icicibank.com

I had to transfer money to a friend’s account - he wanted some urgent help and i realized that my account has fraud charges - i called the customer service and they said they can’t do anything and i have to wait for 7weeks of investigation. Citibank and standard charted do it in 7 days plus pay the amount upfront - this is a big inconvience for me and my friend needs the money as he has to pay the hospital bill. Now, my account is blocked. Can i sue icici bank?

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Jan 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Nov 28, 2017

Updated by Paljeet Singh #ICICI bank is a Fraud Bank - they sucks at their customer service -

There were two Fraud charges on my account - which I am sure many ICICI bank account holders are also facing. (I googled it and saw a bunch of folks complaining about the same)

And after going through IVR authentication and then through rep authentication- The Fraud rep says “I need to fill the form and send it.” WTF???? Seriously? ???

On top of it the TAT is 7 weeks.

I have other accounts with #Citibank, #Standardcharted and they transfer the amount immediately and then continue with their research and TAT is 7working Days and not weeks

ICICI BANK IS NOT SAFE!!! I WILL CLOSE MY ACCOUNT AND ENSURE THAT ALL MY FRIENDS AND FAMILY CLOSE THEIRS TOO AND MOVE TO CITIBANK or any real bank.

+ Reps like Anmol can’t even speak in Hindi & English and Fraud Rep Mohammad doesn’t have the phone etiquettes.

#ICICI #ICICIBANKSUCKS #ICICIBANK #FRAUD

Verified Support

Nov 28, 2017

ICICI Bank Customer Care's response Dear Paljeet Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Adeem Ansari

from Mohali, Punjab

Dear sir/Madam

My name is MOHAMMED ADEEM ANSARI
I want to change my mobie no from [protected] To [protected] as my previous no is lost so i can't get any update ..i am have issued new no

So kindly please update my my mobile no as soon as possible.
Accout no:[protected]
Account name : MOHAMMED ADEEM
ANSARI
Account type : Saving

ICICI Bank Customer Care's response, Nov 28, 2017

Verified Support

Dear Adeem Ansari,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team