[Resolved] ICICI Bank — Fraud online transaction using ICICI Debit Card | |||
Two fraud online transaction was done through my ICICI Bank Debit card on 6th May at 5am. Here are the details: Merchant Name Amount PAYPAL 62.64 PHONEUNLOCK 2816.25 ICICI Bank customer care took more than 20 minutes to respond and by that time I had to log on to my account and block the card online myself. When I visited the Mulund West Branch there was not adequate staff till 9:30. Also they asked me to provide FIR to accept Card Dispute Form which is neither mentioned by Phone Banking Office nor in the Form. Kindly help me to investigate this fraud and settle disputed amount with ICICI Bank Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47349127' in the subject line.
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ICICI Bank Customer Service Team