[Resolved]  ICICI Bank — fraud stating reward points cashback on credit card by icici bank

Respected sir,

I got call from icici bank credit card department on 01-mar-2018 from mumbai with this phone# +91 [protected] their name is mr. Ravi sharma and ms. Priyanka rawal emp id 140771. They told me that my credit card reward points around 4200 are getting expired today which in inr is rs. 8276 and asked me to go for icici services for which they can cashback my rewards point in my credit card. I asked them how to trust whether the call is really from icici or some other person as i have received many mails and sms from bank regarding fradulent calls, sms and mails, so they told me my last transactions, last payment and also they sent me otp password to my registered mobille# and also to my registered email-id. Once i got message to both phone and email-id, i accepted that they are calling from icici and agreed to take their services. After all proceeding, they said rs. 8276/-will be credited to my account and but i got a debit message of rs 8276/- so i asked them about the same in this matter they mentioned that they are giving me some services worth of rs. 8276/- in name of meal vouchers, shoes, sunglasses, wrist watch, wallet & some online vouchers and once i receive courier then i have to call on +91 [protected] and tell them that i have received courier and i want to unblock my amount which is debited to my account.

I found it phishy though i have given my details i thought to cross verify on toll free number so i called to icici bank and they are saying it is fraud and they would not be able to revert back the money only i can do it from cyber cell i have only one question how they are aware of my card details and transaction if they are not from icici.

Looking forward for the support from your end. I have already given a request for blocking my card but this is not a solution i am unnecessarily charged just having a faith from icici bank.