[Resolved] ICICI Bank — Fraud transaction using my Credit card

VilasAntin

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

Myself Vilas V Antin customer of ICICI bank and I want to bring to your notice that on 23rd Nov2016 there was fraud transaction on my credit card (Number: [protected]) for amount of Rs 43400 & Rs 2000 in Reliance Digital, Mumbai.
This transaction I have not made and I was present in my office at Pune at the time of transation, also I have received message from your bank that “Yoiur ICICI bank credit card has been proactively blocked to prevent misuse as we are unable to contact you to confirm certain transaction done by your card”.

I have registered complaint to '[protected]@icicibank.com', '[protected]@icicibank.com', '[protected]@icicibank.com'
& my service request number is SR[protected] dated 25.11.16

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Jan 2, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2016

ICICI Bank Customer Care's response Hi VilasAntin,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team