ICICI Bank — Fraudulent Transactions from my bank account

Address:

New Delhi, Delhi

Yesterday, i.e.[protected] I received a call from a person naming himself as Rahul Gupta, ICICI ATM Head Office, Mumbai. He said that my ATM pin has been locked. So I have to renew my PIN for which he asked me to tell my Debit Card details following which I started receiving messages from ICICI Bank on my registered mobile that various amounts have been debited from your account from various sources. I tried to ask him the reason for this, so he kept saying the processing is being done that is why you are receiving such messages, but actually your amount is intact. He was not allowing me cut the phone and kept me on the phone for 40 minutes and in the mean time around INR 25000 had already been deducted. He said that the ICICI server is down and you may check you balance in the morning. After this, I tried calling the Customer Care of ICICI Bank but I couldn't connect the call. When I woke up today, a total amount of INR 25000 was already deducted in the morning itself at around 5.00 am. Then I reached my nearest branch at 9.00 am and got my card block until when a sum of INR 50, 000 had already been deducted. The phone from which I got the call is +91-[protected]. I would like to know what can be done in this case. Regards Seema Riaz M.No. [protected]