ICICI Bank — fraudulent transactions on my debit card on 21/6/2014

Address:Mumbai City, Maharashtra

on 21/06/2014 i got a call early in the moring from icici bank that i need to block my debit card coz some fraduluent transactions were made.i checked my inbox and saw seven texts seven trasactions were made and total amout debited was inr.32373.i rushed to icici bank and filled up a disputed form made a complaint at the nearest police station in bandra west mumbai.but the bank is not assuering me that the money will be credited back into my account or not. though it has happned coz of their negligence. kindly suggest what is the best way to handle the matter. thanks.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '47607385' in the subject line.

Regards,
ICICI Bank Customer Service Team

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