[Resolved] Icici Bank — fraudulent withdrawal

 
2 Reviews
Dombivli, Kalyan, Maharashtra, India
 Vicky karkera on Sep 18, 2019
Hi my name is vicky karkera.. Yesterday i got a message that my acct xx144 debited with inr 3, 000.00 on 17-sep-19. Info: nfs*sb012801*. Avbl bal:inr 1, 450.81. Call 18002662 for dispute or sms block 144 to [protected]... So could you please help as some one has fraudently withdraw the money... As yesterday i have not done any transaction and debit card was with me whole day... This is 3rd tym. This happening... To me... Past 9 month back the same thing happened... To me... N when i reached your branch... Instead of helping me.. They were advising me that.. Approach.. Your family member they would have made the transactions... N just lost all hopes with the branch n i was forced to change all the debit card password n all... N now the same. Things is happening.. Could you please help. Me. To get my money... Or. M gonna police compliant for this..
Complaint marked as Resolved Oct 19, 2019

Complaint Status


[Sep 18, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Sep 18, 2019
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (812965) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi i have already lodge a complaint regardin my fraudelent withdrawal under id ICICI Bank Complaint Status Update [ID: 2456312].but the email id you have given is protected and i am. Not able to view the email id wherein u need to. Contact, so please send provide your email id coz this is a serious issue...
ICICI Bank Customer Care's response, Sep 19, 2019
Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected] Please mention the UID (812965) in the subject line of your email. Our official will assist you.

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    Icici Bank - fraudulent withdrawal