[Resolved]  ICICI Bank — Fund transfer failed but amount debited not credited back

Address:

Visakhapatnam, Andhra Pradesh

Dear sir/Madam, I RAJESH KUMAR AINADA having the account at Dwarakanagar branch, Visakhapatnam, Andhra Pradesh, My A/C No is[protected].i transfered the amount Rs1000 to other bank account through IMPS on Dt 12.05.14 but it could not be processed.It happened twice.The total amount Rs 2000 was debited from my account i.e each transaction Rs 1000 was debited for two times. On 14.05.14 i called the customer care for the same, they told me that it will be reversed back after 48hrs but it was not happened.Again i called on 17.05.14 to customer care, this time they said me that the amount debited will be credited back in 4 to 5 working days but it also not happened. Again i called on 18.05.14 to customer care, again they told me that it will be credited in 1 working day, that also over. I called on 20.5.14 & 22.05.14 they answering in same way like previous. Kindly do needful. Regards, A.RAJESH KUMAR. Email.[protected]@gmail.com