[Resolved]  ICICI Bank — fund transfer failed

I have done a upi fund transfer from my account. But the upi id provided was wrong and hence, the amount did not get credited in benificiary account. The amount was deducted from my account and it was not refunded. When i contacted the bank for the same, their response was that the transaction was successful and there is nothing to be done from their side. Please check and resolve this at the earliest. My email id:
[protected]@hotmail.com
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Dec 29, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Nov 28, 2017
Updated by Najih Basheer
I have done a UPI fund transfer from my account. But the UPI id provided was wrong and hence, the amount did not get credited in benificiary account. The amount was deducted from my account and it was not refunded. When I contacted the bank for the same, their response was that the transaction was successful and there is nothing to be done from their side. Please check and resolve this at the earliest. My email id:
[protected]@hotmail.com
Account numver:[protected]
Verified Support
Nov 28, 2017
ICICI Bank Customer Care's response
Dear Najih Basheer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I have opened saving ac with dp 5000/- i have already receive atm card and cheaque book but till now not activated or not updated my all detail so kindly please look the matter and solve this issue.
My name kiran l dhodi
Ac no[protected]
Branch daheligaon

Thank you.
ICICI Bank Customer Care's response, Nov 28, 2017
Verified Support
Dear Dhodi Kiran,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi sir, my recharge was not complete... My upi address [protected]@ybl
PLEASE REFUND MY AMOUNT
ICICI Bank Customer Care's response, Nov 28, 2017
Verified Support
Dear Customer (కిరణ్ కుమార్ పడాల),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4lude_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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