ICICI Bank — gift card issued by icici bank

Address:Tata Steel Jamshedpur Jharkhand, 831001

I had received one gift card of value 4500/- of icici bank from my company tata steel as a recognition for my contribution towards my company. This card is valid till 02/2020.in the last week we had gone for purchasing cloth with this card but it was not accepted as it was found not in activated condition. I had tried thrice but the transaction was failed due to the same problem.
My card no is [protected]

Regards
Laxminarayan bandyopadhyay
Tata steel
[protected]
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ICICI Bank customer support has been notified about the posted complaint.
Sep 02, 2019
Updated by 122963
Do the needful as early as possible as it will be expire in next 4 month and organization has already paid for it.
Verified Support
Sep 02, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Sep 03, 2019
Updated by 122963
Waiting for your urgent response
Sep 03, 2019
Updated by 122963
Till now no body have responded against this issue. How long it will be taken to resolve the issue.
Sep 04, 2019
Updated by 122963
Waiting for your reply.
Complaint comments 

Comments

Sir
On 2.9.2019 I have used my UBI Visa debit card at ICICI bank ATM at Hindmotor, Hooghly, in West Bengal and tried to withdraw Rs.5000 but the transaction declined with error message of code 072 but my account with UBI bank has been debited with the amount.

ICICI Bank Customer Care's response, Sep 3, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (763922_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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