[Resolved] ICICI Bank — Harassment by Recovery Agents - Pratap and Richa | |||
This is in regards to a loan that the bank claims my husband took from them in year 2007. I have been married to him since 2010 and have no clue of any such loan . He is now settled abroad and we do not have a very healthy relation. I instead am solely managing my house and my 4 year old's expenses. The recovery agents every now and then call and use abusive and derogatory language to arm twist me into paying on behalf of my husband. My husband on the other hand claims he has no such loan and he wants me not to get involved in the same. I have several times informed the recovery agents of the same and have saved my husband's contact details with them as well so that they correspond with them directly. But these agents keep calling my collegues and relatives and spread a bad word against me, my character and work ethics . Yesterday they crossed all limits and called my employer, they told her that I have 6 to 7 loans on my head and I have been terminated from all my previous jobs and on this ground I shoukd be terminated from this job as well. I am distraught as this is the only source of income and none of the above allegations are true. If i loose my job because of this will the bank pay my bills?? How dare a bank give authority to their recovery agents like Pratap and Richa to spread rumors and stake someone's job and that too when this someone is not even the one bank gave the loan to ?? I want immediate action to be taken against these agents, I have also filed a complaint in 1091 helpline for the same. Kindly suggest what else can I do to safeguard my integrity from these goons. Pratap - [protected] / [protected] Richa - [protected] Mitali [protected]@gmail.com Was this information helpful? | |||
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 09, 2015 ICICI Bank Customer Care's response Dear Ms. Giri, We're sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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