[Resolved]  ICICI Bank — Harassment

Address:Gautam Buddh Nagar, Uttar Pradesh, 110015

Dear sir/madam

I filed a complaint about transferring 25, 000 rupees to wrong account through my corporation bank branch on 2nd july to icici bank. After 1 month follow up with icici bank they c j rajesh customer service manager said “we tried to reach the wrong beneficiary to seek his authorisation to debit his account, however could not establish any contact with the beneficiary.” my first question is how can icici bank registered such account whose contact number, email id and physical address all are fake.

I want my money reverse into my account.

Thanks & regards,
Gaurav kapoor
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May 19, 2017
Complaint marked as Resolved 
This issue is not resolved yet.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2016
ICICI Bank Customer Care's response
Dear Mr. Kapoor,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3fppl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 27, 2016
Updated by gauravk1984
No one respond yet.
Sep 27, 2016
Updated by gauravk1984
Please reopen this complaint as this is not resolved yet.
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