[Resolved]  ICICI Bank — Harassment from debt management company on behalf of icici bank

Address:

New Delhi, Delhi, 400079

This is with reference to the calls i’ve been receiving from mr manoj from alliance debt management & few other girls calling on behalf of icici bank.
My brother passed away few months back and mom is in depression since then. We are trying everything to keep her calm. However, the phone calls from someone called neetu or neha, her number being [protected], are increasing my mom’s bp to a great extent. I don’t stay with my mom since these people also called my family few years back stating the same thing and my family has abandoned me since then. I’m trying to manage somehow and such calls are affecting my family’s life.
I’ve been told by manoj ([protected]) that i’ve a loan from icici bank dated few years back. He has also called my office hr and my manager saying i’ve a taken loan from icici and haven’t returned it. He said my mother gave him my office number which is false as i too don’t know my office number then how would my mom know about it. He lied again to my mom stating he got her number from my office; however, no one from the office gave him my mom’s number.
Mr manoj told me previously that i have a loan pending of 92000/- and then told me i’ve two loans 70000/- and 92000/-. Then he told me total dues are 3 lacs including interest and he will waive off the interest so i need to pay approximately 1.5 lacs. He was forcing me to pay within 2-3 months the entire amount due which is next to impossible for me. This caused a great deal of stress to me.
As per my knowledge, i haven’t taken any loan from icici. However, mr manoj has all my personal details and is threatening to call my hr with those details which in turn will malign my name in the company. This might also result in my termination from the organization. I got scared and agreed to make a small payment of 2500/- every month though this isn’t the loan i’ve taken. I’m scared to such an extent that i also thought of committing suicide.
I’m unsure as to how these people got my personal details and why they are threatening me. I’m writing to your bank to cross-check if this is some kind of fraud done with me or the bank by someone. Until the issue is resolved i’m willing to make the payment of 2500/- every month. However, when it’s proved that i didn’t take the loans these guys are referring to, i will claim all the payments made by me until then.
Just to let you know, i will also keep a copy of this letter along with the recorded conversation with mr manoj, safely.in case, anything happens to my mom due to these calls, i lose my job or i commit suicide if it becomes unbearable to me then these will be forwarded to the relevant people. Mr manoj, ms neha/neetu and icici bank will be responsible in such scenario.
Please try to resolve this issue asap so that i’m relieved from this tension forever.