ICICI Bank — harassment of every month 2

Am very irritated from services which I am getting from your bankers.

Dear Sir, every month I am facing the same issue.

Last month I left sufficient amount in my account to get deducted against the credit card but I received a message that we due to insufficient we are unable to deduct the EMI and they levied penalty on me and I tried to get in touch with your customer care representatives from my registered contact number, your IVR system did not allow me to get in touch with them. I tried multiple times.

Now please suggest me where should I go?

Every month I have been paying more than my EMI but still the outstanding amount if reflecting as Rs. 26, 500 when the credit card limit is Rs. 25, 000.

Then again I made a mistake, I again made a purchase of Rs. 8787 through the credit card of ICICI bank and I tried 3 time to convert that amount into EMI’s but every time system accepts my request and after every 3-4 days I am getting message that we regret to convert that amount into EMI.

I want to know sir, am I joke a to your bank?

Till when your employees keep harassing me?

This time I am on a very serious note and very frustrated, I got this account opened to make my life easier but my relationship and my trust with your bank has become the biggest problem of my life.

I want a resolution with justice at earliest and I really want to close this account and to close this credit card.

When I joined my new organization they gave me an option to open salary account with Axis bank but I am a fool who trusted in your bank and gave account details of your bank.

I really don’t want to write to you but sir I am not even able to connect with your representatives.

Request you to do the needful.

If anyone wants to talk to me kindly call me on [protected].