ICICI Bank — Home loan EMI being taken on Principal loan amount after receiving and deducting subsidy amount also.

Vinee2711

Address:

Mumbai

Details- [protected]@gmail.com
Registered no. [protected].

I am tired of complaining now, this is my last mail to ICICI bank on clarification on my subsidy amount, when my subsidy is received from GOI, i had opted for adjusting in my Principal loan amount to reduce emi rather reduce emi, why my emi is still being calculated on Principal total amount, i want to know what is the effect of subsidy received.

and i cannot visit branch due to Covid situation and lockdown in Mumbai, have been complaining about the clarification on emi since few days.

Kindly help

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 14, 2021

Updated by Vinee2711 Kindly get this resolved internally, I have not received any call, i have received a mail stating that i will have to visit the branch inspite of informing you guys that i cannot visit the branch especially during these days because of your inconvenience.. The query is my subsidy amount was already adjusted with the principal amount, now on conversion i am still paying my emi on Principal amount why??
i would request you to give me the email id of Ombudsman grievances so that i can complaint there which will be looked after properly and will be resolved quickly. I really dint have the patience and time as well to write and reply on several mails everytime.

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Comments

Vinee2711

Kindly get this resolved internally, I have not received any call, i have received a mail stating that i will have to visit the branch inspite of informing you guys that i cannot visit the branch especially during these days because of your inconvenience.. The query is my subsidy amount was already adjusted with the principal amount, now on conversion i am still paying my emi on Principal amount why??
i would request you to give me the email id of Ombudsman grievances so that i can complaint there which will be looked after properly and will be resolved quickly. I really dint have the patience and time as well to write and reply on several mails everytime.